PREMISES
• The sale of all products related to the Dav tech srl world offered in the online shop, hereinafter referred to as Dav tech srl (with reference to the domain www.dosare.it hereinafter "Site"), are governed by these General Conditions of Sale.
• All the products offered on the Site are sold directly by Dav tech srl, with legal and operational headquarters in via Ravizza 30, Montecchio Maggiore 36075 (VI) VAT number and C.F. IT03157870241, registered in the Vicenza Register of Companies with the Economic Administrative number VI-303210.
• This e-commerce activity is aimed exclusively at end users who are "consumers" exclusively over 18 (eighteen) years of age and in any case according to current law and regulations on electronic commerce.
• By "consumer" Dav tech srl means any natural person who operates on his website www.dosare.it for purposes not related to his professional, commercial or entrepreneurial activity, possibly carried out.
• The General Conditions of Sale exclusively regulate the offer, transmission, acceptance, shipment, purchase methods and the right of withdrawal of purchase orders for products on the website www.dosare.it, between users of the Site and the company Dav tech srl, while they do not regulate the supply of services or the sale of products by different subjects that are present on the Site through hypertext links, links or banners.
• The General Conditions of Sale are periodically modified by Dav tech srl based on the development of its business and the market, as well as in compliance with any updates and legislative changes. Each update and modification will be regularly published on the Site and immediately effective from the date of publication.
• For additional legal information, see the sections: Privacy Policy and General Conditions of Use.
• Any other information can be requested directly from Dav tech srl, by writing an e-mail to the e-mail address: ecommerce@davtech.it, or by calling +39 0444 574510.
THE CONTRACT OF SALE
• To purchase one or more products offered on the Site, it is necessary to fill in the order form in electronic format and send it on the site following the relative instructions.
• The order form contains a summary of the main commercial conditions, including the price, the means of payment and the delivery methods, as well as information on the main characteristics of the product ordered and a reference to the General Conditions of Sale.
• The sales contract is to be considered concluded when Dav tech srl receives your order form, verifies the correctness of the data and sends you a receipt of the purchase order, containing a summary of the information already contained in the order form order.
• Once the contract is concluded, Dav tech srl will process your purchase order.
• Before transmitting the purchase order, Dav tech srl will ask you to correct any data entry errors, to carefully read the General Conditions of Sale, including the right of withdrawal, to print a copy and to save or reproduce a copy. for your personal use.
• The contract is in Italian but an English translation is available.
• Dav tech srl may refuse or in any case not process purchase orders that are incomplete or incorrect, or in the event of unavailability of the products or orders that do not give sufficient guarantees of solvency, in such cases informing you by e-mail that the contract is not concluded and your purchase order will not be processed, specifying the reasons and possibly suggesting a possible solution
• If any of the products presented on the Site are no longer available or on sale at the time the order form is sent, Dav tech srl will be responsible for communicating them promptly and in any case within thirty (30) days, starting from the following day to that of the transmission of the order, the possible unavailability of the products ordered. In the event that you have already sent the order form and paid the price, Dav tech srl will first of all suggest one or more possible alternatives, of commercial value equal to or greater than the order, that can satisfy you, otherwise it will provide to the reimbursement of what you have already anticipated.
• By sending the order form via e-mail, you declare that you know and unconditionally accept the Dav tech srl General Conditions of Sale and undertake to observe them in all relations with Dav tech srl. In the event that you do not agree and / or do not intend to accept, even partially, the terms set out in the General Conditions of Sale, we invite you not to submit the order form for the purchase.
• By submitting the order form, you also confirm that you know the additional information contained on the Site, including any references via links, as well as the First and Second Sections (Privacy and General Conditions of Use).
PRICES
• All retail prices are VAT excluded and the cost of transport is shown separately in the order form and on the invoice;
• the published prices and offers may vary from type to size, for this reason Dav tech srl reserves the right to make changes without prior notice;
• in the event that a price has been published by mistake in an incorrect way, Dav tech srl reserves the right to renounce the sale;
• prices are subject to updates, so we always invite you to check the final sale price before submitting the relevant order form.
PAYMENTS
• The payment methods are indicated in the order form;
• the price for the purchase of the products includes shipping costs (visible separately) and will be charged to your current account at the time of shipment of the purchased products, as indicated in the order form;
• the preferred payment method is by credit card, prepaid card and bank transfer;
• all financial information necessary for the transaction will be transmitted, via encrypted protocol, which provide the related remote electronic payment services, without third parties having access to them.
• this information will never be used by Dav tech srl except to complete the procedures relating to your purchase and to issue the relative refunds in your favor in the event of any product returns, following the exercise of your right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on the Site.
SHIPPING AND DELIVERY OF PRODUCTS
• The shipment will always be accounted for with a regular accompanying invoice, and unless otherwise indicated by the customer, it will be made available online on their personal order page "My account"
• Dav tech srl uses, for deliveries, patented and certified packaging by the best national and international couriers (GLS, DHL and others), with which it delivers the ordered products to the address indicated by you in the purchase procedure and which assume full responsibility for the delivery from taking charge at our company, until delivery to the address indicated by you;
For the execution of the delivery the following data are essential:
• billing data, ie name and billing address, tax data, e-mail address;
• delivery data, ie name and delivery address, telephone number, e-mail address.
RETURNS
• In the case of goods deemed to be defective, we first ask you to inform us by e-mail at the e-mail address: ecommerce@davtech.it or by telephone at +39 0444 574510, so that we can immediately identify any problem and find a solution together with you;
• the defective goods can be returned by you to Dav tech srl in their original packaging within 10 days of delivery, the shipping and packaging costs for the return of the shipment are at your expense while the defective goods will be replaced and sent back to charged to Dav tech srl or refunded, if exhausted;
• if you decide to make use of your right of withdrawal, Dav tech srl has the right not to accept the return of products that have been altered in their essential and qualitative characteristics or that have been damaged or partially consumed;
• if you receive packages visibly damaged by the courier, broken or stained, please reject the shipment to the sender and we will take care of the return and restoration of the shipment;
• if the shipment was made up of several packages and not all of them were damaged, please reject the damaged package to the sender by signing the courier note "With Reserve" and Dav tech srl will return the damaged package and replace it;
• if the product to be replaced is out of stock, we will contact you directly for a possible replacement or credit of the residual value. Any shipping costs for the return of the damaged package to the sender and the return of the new one are charged to Dav tech srl;
• delivery typically takes place within three to five working days from the date of placing the order on the Site with relative payment by credit card and prepaid card;
• in the case of payment by bank transfer, the delivery will take place with the same timing, but starting from the date of confirmation of the transfer of funds, the delivery may be postponed due to stock exhaustion pending the restoration of the goods.
• for any information or notification relating to the shipment of your orders, you can contact our Customer Service directly by e-mail at the e-mail address: ecommerce@davtech.it, or by calling +39 0444 574520.
INFORMATION ON THE RIGHT OF WITHDRAWAL
• According to the provisions of Legislative Decree 206/05, you have the right to withdraw from the product purchase contract, without any penalty, within 10 working days of receipt of the goods and upon written communication to be sent to Dav tech srl, using the return management procedure. On the other hand, it is not possible to change the single item, the selection or the chosen product with another, without additional costs. Our customer assistance service is always at your disposal to try to solve any of your needs related to your order, so please get in direct contact with Dav tech srl via e-mail at the e-mail address: ecommerce @ davtech. it, or by calling +39 0444 574520
• In the communication, you must indicate the product or products for which you intend to exercise the right of withdrawal, the order number and the date of the order, the invoice number, your bank details (IBAN code). Once the communication has been made, you will be asked to wait for a reply from our Customer Service authorizing the return.
• You can then return the returned goods by delivering them to the courier for shipment within ten (10) working days from when you received the products, as long as they are intact, in the manner and within the agreed terms, except for your possible renunciation of the return of said products.
• The only expenses that will have to be incurred are those of returning the purchased products, in accordance with art. 5, paragraph 6, Legislative Decree n. 185 of 22/05/1999.
• The right of withdrawal, in addition to compliance with the terms and methods described above, is understood to be exercised correctly if the following conditions are fully respected:
• The products purchased must be substantially intact;
or the products must be returned in their original packaging
• The returned products must be sent in a single shipment and Dav tech srl. reserves the right not to accept products from the same order, returned and shipped at different times;
• The costs of returning the goods will be at your expense, including liability in case of loss or damage to the products.
• The products arrived in the warehouse will be examined to assess any damage or tampering (the substantial integrity of the returned goods is an essential condition for exercising the right of withdrawal). We recommend maximum attention in preparing the package;
or the products must not have been used or damaged.
• The right of withdrawal is reserved only to natural persons, previously defined as "consumers", therefore any purchases made by retailers or by subjects who in any capacity purchase for resale are excluded.
• The return form must be correctly filled in and sent to Dav tech srl within ten (10) working days of receipt of the products.
• If the Right of Withdrawal is exercised following the methods and terms indicated Dav tech srl to reimburse any sums already collected for products purchased directly from the Site which will be reimbursed as soon as possible and, in any case, within thirty (30) days from the date on which Dav tech srl became aware of the exercise of your right of withdrawal.
• The refund procedure will be activated once the correct execution of the above terms and conditions has been verified.
• If the terms and procedures for exercising the right of withdrawal are not respected, you will not be entitled to a refund of the amounts already paid to Dav tech srl or to the issuance of the requested credit.
• In any case, it will always be possible to get back, at your expense, the products in the state in which they were returned to Dav tech srl.
• Otherwise, Dav tech srl will be able to keep the products, in addition to the sums already paid for their purchase.
REFUND TIMES AND METHODS
• Once the products have been returned, Dav tech srl will make the necessary checks on their compliance, with the conditions and terms indicated.
• In the event that the checks are concluded positively, Dav tech srl will send you, via e-mail, the relative confirmation of acceptance of the products thus returned.
• Whatever the payment method used by you, the refund is activated by Dav tech srl in the shortest possible time and in any case within thirty (30) days from the date on which Dav tech srl became aware of the exercise of your right of withdrawal , after verifying the correct execution of the right of withdrawal and acceptance of the returned products.
• In the event that there is no correspondence between the recipient of the products indicated in the order form and whoever made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be carried out by Dav tech srl, in any case, towards the person who made the payment.
PRIVACY
All information relating to the processing of your personal data can be obtained by consulting the section: Privacy Policy and we invite you to also read the section: General Conditions of Use.
APPLICABLE LAW AND DISPUTE RESOLUTION
• The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on some aspects concerning electronic commerce.
• The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on some aspects concerning electronic commerce.
• The sale of products and / or services takes place in the territory of the Italian State and is subject to the laws in force in the Italian Republic. Competent court (Florence) for the resolution of any dispute will be that provided for by the Italian legislation in force at the time of the conclusion of the contract.